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» What's this?

It’s a jungle out there. But it needn’t be with our handy car buyer's guide.

It’s hard to know where to start when you’re buying a car. So, with a little help from Zurich Connect, here are some useful tips:

 

Buying a new car

  • If you want to buy new, then go for it. You have the widest possible selection of cars to choose from, and invariably manufacturers offer all sorts of deals to sweeten the pill, including things like cashback deals or extended warranties.
  • First things first, identify your needs. If you’ve got a growing family, then a two-door model is probably not for you. And weigh up factors like reliability, safety and how much mileage you’re likely to do too.
  • One of the costs you’ll also have to factor in as well, of course, will be insurance. Will it just be you who’s driving the car? Will it be parked on the street? With a new car, you’re unlikely to need Breakdown Assistance as most new cars usually come with something like that, but what about protecting your No Claims Discount? Take a look at our guide on how to lower your premiums to see how what you want from your insurance policy can really affect how much it will cost you.
  • Do some reading up. Cars are a significant investment so you’ll want to read up on them first. Visit www.autotrader.co.uk and read their reviews of various models. At www.drivethedebate.co.uk you can read what owners think of the car you might be considering.
  • Decided what type of car you’d fancy? Time to talk to a dealer then. When you do so, ask the important questions: Is the delivery price included? How long a wait before the car will be delivered? Is road tax included? And registration fees?
  • Go for a test drive. Never buy a car blind. Get to see and feel it before you commit to anything.
  • If you like what you see, then start haggling. Dealers generally expect this as part of the process, and it’s in their best interests to shift cars if there’s an interested prospective buyer. So, see if you can get some extras thrown in for free. Things like metallic paint, protective coatings for the paintwork and upholstery, a good deal on finance, floor mats, mudflaps, and – this is an important one – a full tank of petrol. You’d be surprised how many cars are sold with barely enough fuel to get them out of the showroom.
  • Make sure the paperwork’s all up to scratch. The registration should tally up with the one in the logbook, and also make sure you get all the correct manuals and codes for the radio. And don’t forget the car-keys!
  • Like all purchases, make sure you get a receipt.
  • And if you’re not happy with any part of the process, let them know straight away. If there’s a delay, or if they’re trying to fob you off with a model which isn’t the one that you bought, kick up a fuss. It’s your car, you’ve paid a lot of money for it, make sure it’s exactly what you signed up for. 

 

Buying a used car

  • It’s vital you do your research when you’re looking at secondhand cars. So, first of all check on www.autotrader.co.uk to see what the going rate for the cars you’re interested should be. This will alert you if it looks like someone is asking too much, or indeed too little.
  • Give yourself a budget and stick to it. And make sure your budget includes things like road tax and other running costs. And of course, insurance. Little things like where you park the car at night and the area you live in can affect your quote. So why not take a look at our guide on lowering your premiums to give you an idea of the kind of factors that will decide how much you pay for your insurance?
  • Time to talk to the seller. Do so with a list of questions handy: How long have they owned the car? Has it had an MOT recently? Is it taxed? What condition is it in? Why are they selling it? Has it been involved in an accident? What features does it have? Is it in full working order?
  • Make sure you get a landline number from the seller, not just their mobile.
  • One of the most important things you can do when buying a used car is to do a vehicle check to make sure it’s all legit. Go to www.vehiclecheck.co.uk and put in the car’s registration number. This will tell you if the car is stolen or has outstanding finance on it or has been written off. It will also tell you its full spec and the kind of price you should be paying for it. And you can get the car’s identification number too so you can match it against the car you’re buying.
  • Always visit the seller at his home, never at a motorway service station or lay-by. Check the mileage and the tax when you do go. Does everything match up with what the seller told you over the phone? And always visit in daylight. All the better to spot scratches and dents.
  • When you visit, follow these steps: Try to take a look at the car before you meet the seller and get distracted by what he’s saying. Start the car to see if the engine is fine. Crouch down in front of each front wheel and check that they’re fully aligned with the rear wheels – if they’re not, chances are the car’s chassis has been twisted in a crash. Are the gaps between the body panels all flush, or does it look like a bad patch-up job? Check that the tyres have a 1.6mm tread. Look all over the car for signs of rust. Inside, check that the seatbelts work, the steering wheel is sturdy, the front seats can be safely adjusted and that all the switches work. Look for signs of oil leakage under the bonnet and the car. If the oil level is low on the dipstick, it could be a sign that the driver hasn’t been looking after his car properly. And if you spot a white mayonnaise-like substance around the oil filler cap, this could signify that there’s something wrong with the head gasket – which can be very expensive to replace.
  • Now go for your test drive. Listen out for unusual sounds, but also try to get the feel for the car.
  • If you’re satisfied, it’s time to haggle with the driver. Ask him what he’s expecting and then undercut him. Factor in any qualms or niggles you might have about the car. He’ll either accept your lower offer or give you a revised figure.
  • Once you’ve agreed on a price, make sure all the paperwork is in order. You’ll need the logbook (the V5C document), the car’s service history, MOT details, the registration number and vehicle identification number, and – if the seller has said that tax is included in the price – a valid tax disc. Don’t accept photocopies. Look in the logbook. The seller’s name should match; if not, he’s not legally entitled to sell you the car. And if you see lots of dealer stamps, it means that the car has been properly maintained.
  • Finally, when you make your payment, always ensure that you get a receipt. Make sure the seller’s address and details are on them too.

 

Buying a car is one of the most important – and exciting – things you’ll ever do. Armed with the right information, it needn’t be a risky one either.

 
 

Zurich Insurance plc is authorised by the Irish Financial Regulator and regulated by the Financial Services Authority for the conduct of UK business

Zurich Connect is a trading name of Zurich Insurance plc, a public limited company incorporated under the laws of Ireland with registration No. 13460. Registered office: Zurich House, Ballsbridge Park, Dublin 4, Ireland. Underwritten and administered by Zurich Insurance plc.

Zurich Insurance plc's authority to conduct business in the UK can be checked on the UK Financial Services Authority's Register by visiting their website http://www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234. Cover not available in the Channel Islands.