When you claim insurance with any insurer, it should be as easy as possible. That’s why, with Zurich Connect, you can choose how to make an insurance claim.
- Complete our online claim form by logging into My Connect
- Call our dedicated insurance claim help team directly on 0800 345 7595 for car & home, or 0800 434 6481 for van. A member of our team will take the details, let you know what will happen next and check what you can claim on insurance if you’re not sure. We’re open 24 hours a day, 365 days a year, so you know that help is always a phone call away
You can always check what you can claim on insurance by reading your policy details.
For more insurance claim information, click on the links below:
Car & van
Home
General
Additional insurance claims information.
For replacing or repairing glass call (car and van policies):
0800 345 7592
If the glass in the windscreen, windows or sunroof is damaged, we will pay for its replacement minus the excess or repair including the repair of any resulting scratching of the surrounding bodywork.
For emergency breakdown assistance call (car policies only):
0800 234 6839
Zurich Connect Breakdown Services is provided by Green Flag Motoring Assistance. Green Flag Motoring Assistance is a trading name of UK Insurance Limited, the underwriter of this cover.
For motor legal helpline call (car and van policies):
0800 434 6485
Administered by DAS Legal Expenses Insurance Company Limited.
For uninsured loss recovery and legal expenses call (car and van policies):
0870 366 1542
Lines are open 24 hours a day, 365 days a year. If you prefer to report your claim in writing, you can send it to the Claims Department at the following address:
Claims Department
DAS Legal Expenses Insurance Company
DAS House
Quay Side
Temple Back
Bristol, BS1 6NH
Alternatively you can email your claim to DAS on newclaims@das.co.uk. When DAS have accepted your claim they will pay your legal costs.
Home legal protection cover.
Your legal protection cover is underwritten and administered by DAS Legal Expenses Insurance Company Limited. Please call DAS directly to give them details of any claim as soon as possible and within 180 days of the insured incident happening.
You can telephone DAS on 0800 434 6497. They will be able to take details of your claim, but will not be able to confirm cover. DAS will pass the information you have given them to their specialist claims handling team and explain what to do next. Lines are open 24 hours a day, 365 days a year and your call may be recorded.
Alternatively you can email newclaims@das.co.uk, or write to:
Claims Department, DAS Legal Expenses Insurance Company
DAS House
Quay Side, Temple Back,
Bristol, BS1 6NH.
Click here if you want to know more about your legal protection cover with DAS Legal Expenses Insurance Company Limited.
When you contact us about a claim, you will need to tell us:
- Your name, address and telephone number(s)
- The place where the loss or damage occurred
- What caused the loss or damage.
